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Our practice
Infrastructure service support
Network, security, compute, cloud, storage and backup — designed, implemented and supported as one coherent service, so your infrastructure stops being a collection of separate vendor problems.
The problem we solve
One service owner instead of six vendor relationships
Most organisations end up with a network from one supplier, firewalls from another, servers from a third and backups nobody has tested in a year. When something breaks, the finger-pointing starts.
Trustified Hub takes ownership of the whole stack — or the layers you need — with documented designs, defined support SLAs and engineers certified on the platforms you actually run.
- ✓ A single accountable partner across all six infrastructure domains
- ✓ Documented architecture, not undocumented tribal knowledge
- ✓ Proactive monitoring instead of reactive firefighting
- ✓ Support models sized to your organisation and budget
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Engagement models
Project delivery
Design and implementation of a defined scope
Managed support
Ongoing monitoring, maintenance and helpdesk
Staff augmentation
Certified engineers embedded with your team
Health assessment
One-off audit with a prioritised action plan
Service components
Six domains, one accountable team
Take the full stack or the layers you need — each domain is delivered by engineers certified on the relevant platforms.
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Network
The foundation everything else depends on — designed for uptime, not just connectivity.
- · LAN, WAN & SD-WAN design and rollout
- · Routing, switching and network segmentation
- · Enterprise wireless and site connectivity
- · Performance monitoring and capacity planning
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Security
Layered controls that match your actual risk profile and compliance obligations.
- · Next-generation firewalls and secure remote access
- · Endpoint protection and email security
- · Identity, access control and MFA rollout
- · Vulnerability management and patch discipline
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Compute
Server and virtualisation platforms sized for workload reality, not vendor upsell.
- · Physical server and hyperconverged deployment
- · Virtualisation and container platform support
- · Operating system builds and lifecycle management
- · Performance tuning and consolidation
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Cloud
Public, private and hybrid — with cost control treated as a design requirement.
- · Cloud readiness assessment and migration planning
- · Hybrid and multi-cloud architecture
- · Workload migration and modernisation
- · Cloud cost optimisation and governance
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Storage
Capacity, performance and resilience matched to how your data is actually used.
- · SAN, NAS and object storage deployment
- · Storage tiering and lifecycle policies
- · Replication and data availability design
- · Capacity forecasting and growth planning
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Backup & Recovery
Backups are only real once they've been restored — so we test them.
- · Backup design against defined RPO and RTO targets
- · On-premise, cloud and offsite retention strategies
- · Immutable and ransomware-resilient backup copies
- · Scheduled restore testing and DR runbooks
Technology ecosystem
Vendor-certified, vendor-neutral
Our engineers hold certifications across the major enterprise technology stacks. Because we aren't tied to a single manufacturer's targets, we recommend what fits your workload and budget — not what carries the best margin.
Cloud & compute
Hyperscale public cloud, private and hybrid hosting, plus rack, blade and hyperconverged server platforms.
Security platforms
Next-generation firewall, endpoint, email and identity security across the major security OEMs.
Network, storage & backup
Enterprise routing, switching, SD-WAN and wireless, with primary/object storage and immutable-copy backup suites.
Who we support
Sized for institutions and growing businesses
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Schools & colleges
Reliable connectivity, safe networks and supportable systems for digital classrooms and administration.
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SMEs & corporates
Enterprise-grade infrastructure support without the cost of a full internal IT department.
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Institutions & public bodies
Documented, governance-aligned infrastructure that stands up to audit.
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Operators & service providers
Supporting infrastructure layers for telecom and digital service environments.
Use cases
Where our infrastructure work lands
Representative engagement types drawn from the problems clients bring us. Organisations are described by type rather than named, as client work is confidential unless a reference is agreed.
Stabilisation
Untangling a multi-vendor estate
Network from one supplier, firewalls from another, servers from a third — and finger-pointing whenever something broke.
What we did: A documented architecture, one accountable support contract, and proactive monitoring replacing reactive firefighting.
Resilience
Backups nobody had ever restored
Nightly backups were running, but no restore had been tested in over a year and no RPO/RTO targets existed.
What we did: Backup redesigned against agreed recovery targets, immutable copies added, and scheduled restore testing.
Growth readiness
Campus network for a growing school
Wireless coverage could not carry a move to digital classrooms and device numbers were climbing each term.
What we did: Segmented network with enterprise wireless, capacity headroom planned per term, and managed ongoing support.
Need infrastructure you can stop worrying about?
Tell us what you're running today and where it hurts — we'll come back with a prioritised plan.